ONLINE, MOBILE BANKING
AND ESTATEMENT
AGREEMENT AND DISCLOSURE
This Agreement and
Disclosure is the contract between you and First Class Community Credit Union
which covers your and our rights and responsibilities concerning the online and
mobile banking services offered to you by First Class Community Credit Union.
These services permit you to electronically initiate account transactions
involving your accounts at First Class Community Credit Union. By requesting
and using the online and mobile banking service, referred to as e-branch, you
agree to the terms and conditions of this Agreement, and any amendments.
Anytime that you access
your account(s) through a computer, mobile device, mobile application, or via
text alert or text message, you are accessing the account through e-branch.
Standard data and text messaging rates may apply.
E-BRANCH ACCOUNT ACCESS:
If we approve your application for the e-branch service, you may use your
personal computer, mobile device, or any other device that allows for internet
usage to access your accounts at First Class Community Credit Union. You must
use the password and username assigned to you, to access your accounts. Each person
who is an owner on an account may apply for access via e-branch service. Unless
the primary owner notifies First Class Community Credit Union otherwise, any
person who can transact business on an account as a joint owner will have the
same capability electronically. You will need a personal computer, a mobile
phone or tablet with access to the Internet in order to use the e-branch
service. You are responsible for the installation and maintenance of your
computer. First Class Community Credit Union is not responsible for any errors
or failures involving any telephone service, Internet Service, or for the
software or hardware of your computer.
You may use the e-branch
service to:
·
View account balances
and transaction history of your share draft (checking), share savings, and loan
accounts.
·
Make transfers between
your authorized share draft (checking) and share savings accounts.
·
Make loan payments from
your share draft (checking) or savings accounts.
·
Request a withdrawal
from your regular share account by teller check, which can only be mailed to
the address of record.*
·
View and print checks
that have cleared your share draft (checking) account.
·
Inquire if a specific
check number has cleared.
·
Change your username and
password.
·
Setup and review text
alerts.
·
Access and use iPay, First
Class Community Credit Union's bill pay service.
·
Conduct any other
transactions permitted by First Class Community Credit Union.
*Fees may apply. Please
see First Class Community Credit Union’s Fee Schedule.
TRANSACTION LIMITATIONS:
The following limitations on e-branch transactions may apply in using the
services listed below:
You may transfer funds to other
accounts of yours at First Class Community Credit
Union. If you make more than six transfers or withdrawals from your Money
Market Account during any statement period, your account may have fees
assessed. Please see First Class Community Credit Union’s Fee Schedule.
First Class Community
Credit Union will not be required to complete a withdrawal or transfer from
your share accounts if you do not have enough money in the designated account
to cover the transaction. You agree not to use the e-branch services to
initiate a transaction that would cause the balance in your designated share account to go below zero. We will not be required to
complete such a transaction, but if we do so, you agree to pay us the excess
amount or improperly withdrawn or transferred amount immediately upon our
request. We will also refuse to complete your e-branch transactions if we have
cancelled your e-branch access, or we cannot complete the transaction for
security reasons.
ACCOUNT INFORMATION: The account
balance and transaction history information may be limited to recent account
information involving your accounts. Also, the availability of funds for
transfer or withdrawal may be limited due to processing time and our Funds
Availability Policy.
MOBILE BANKING: You may access your
account(s) at any time through your mobile device with the device's browser.
You may also access your account(s) through First
Class Community Credit Union mobile app. All transaction limitations
apply when transacting through your mobile device or through mobile apps. First Class Community Credit Union does not
guarantee that your device will be compatible with mobile banking. It is up to
you to maintain proper security features on your
mobile device to ensure secure connections to mobile banking.
First Class Community
Credit Union will not be responsible for any fees incurred by your device
carrier. Standard data usage fees will apply determined by the contract you
signed with your mobile device carrier.
USER SECURITY: You agree
to be mindful of the security and safety guidelines of using online or mobile
banking from any computer and/or mobile device. We recommend that you never
give out account information or login usernames or passwords to anyone. You
agree that if you do allow access to online or mobile banking to any unauthorized
user, that you will be responsible for those transactions and any fees that
correspond to the transactions. First Class Community Credit Union will not be
liable for any of your losses.
iPay, is a free service
offered by First Class Community Credit Union. However, fees may be involved
dependent upon how the service is used. In order to use iPay, you must read and
agree to the Terms and Conditions listed on the iPay site within e-branch.
TEXT ALERTS & SMS
TEXTING: To participate in text messaging program, you must have an SMS/text
messaging-enabled mobile phone. You are responsible for standard text rates
and/or data usage rates that apply in conjunction with any of the terms and
conditions of your agreement(s) with your cell phone carrier.
ESTATEMENTS: If you have
also enrolled in estatements you will receive your First Class Community Credit
Union account statements electronically and you will no longer be sent paper
statements.
Paper statements may be
printed from e-branch, or you may request a paper statement to be mailed to you
at the address on file by contacting First Class Community Credit Union at 1-800-392-7122
or by email at firstclassinfo@gofirstclass.org. Fees may be assessed per statement copy requested as noted in First
Class Community Credit Union’s Fee Schedule.
By enrolling in
estatements you also agree to receive all regulatory and account disclosure
information electronically.
MOBILE PHONE: If we need
to contact you to service your account or collect any amounts you owe, you
authorize us (and our affiliates, agents or
contractors) to contact you at any number you provide, from which you call us,
or at which we believe we can reach you. We may contact you in any way, such as
calling or texting. We may contact you by using an automated dialer or
prerecorded messages. We may contact you on a mobile, wireless or similar
device, even if you are charged for it.
FEES: Use of Online and
Mobile Banking with First Class Community Credit Union is free; however,
standard account fees do apply (example, overdraft fees). For all fees, please
see the First Class Community Credit Union’s Fee Schedule.
CONFIDENTIALITY: The First
Class Community Credit Union Privacy Policy will be followed for all online and
mobile banking transactions.
CHANGES: First Class
Community Credit Union reserves the right to make changes to this policy at any
time. If changes are made, you will be asked to agree to the new terms the
first time you log on after the new terms go into effect.
Please note that not all
e-branch features will be available for use in mobile apps, text alerts and SMS
texting.